Frequently Asked Questions | Velocity

What leasing options are available?

​​Our leases are typically 12 months, but we do offer a variety of options. Contact us for more details. 

What is an individual lease? Do you offer individual leases & co-living?

​We do not offer individual leases (by-the-bed) with co-living arrangements (individual leases with private rooms and shared common spaces). We offer a single lease with everyone on the same lease.

Can I request a specific apartment & can an apartment be held?

​​Yes, you can request a specific apartment! And yes, we can hold an apartment for up to 24 hours once the lease is submitted and completed.

Is there an application fee?

​​Yes, the application fee is $65. (Pricing is subject to change.) 

Is there a security deposit and is any of it refundable?

​​Yes, the security deposit is equal to the amount of the first month of rent. And yes, the entire deposit is refundable as long as the apartment is left in the condition it was when residents move in. 

Are utilities included?

​​Residents are responsible to pay their own utilities. 

Is renter's insurance required?

​​Yes, renter's insurance is required. The amount is up to the individual renter for a personal renter's policy.

Can the apartment be listed on short-term rental platforms like AirBnB or VRBO?

​​Apartments cannot be listed on short-term rental platforms such as Airbnb or VRBO

What happens if I need to move out before my lease expires?

​Leases are locked into the contract that you sign before you move in, you'll need to reach out to the leasing office to discuss this in depth if needed

Are apartments cable ready? If so who is the provider? Is there a separate charge?

​​Apartments are ready for cable and internet. Residents may set up a contract with a service such as Century Link and Direct TV through Team UltraView.

Do you have package lockers/how do I get my packages?

​​At Velocity, we provide package concierge to expedite residents receiving packages in a secure and timely manner. 

Do you have a place for bikes?

​We provide a dedicated bicycle storage facility and a repair room, too.

Do you allow pets?

​We are a pet-friendly community!  We have a dog wash station and the largest dog park in the East Village! Cats and dogs, age 12+ months and spayed or neutered are welcome. We allow some caged animals. We charge pet rent, have a two-pet limit, and city code breed restrictions apply. See our Pet Policy on the website for details. 

What schools serve the community?

​Local public schools include Carver Elementary, Walnut Street School, Hiatt Middle School, and East High School. Several private schools are easily accessible as well.  

Is there public transportation nearby? What stop is closest?

Velocity is located near Des Moines International, being just minutes away, a distance of 6 miles. 

Are you near any transportation routes? Which ones?

This property is accessible — whether you're walking (Walk  Score 81), biking (Bike Score 73) , driving, or using public transit (Transit Score 55) 

When were these apartments built?

​Velocity was built in 2018 and features 115 apartments in 4 stories.

Is the apartment set up for working remotely?

​Yes. Once you've set up internet services a second or third bedroom works perfectly as an office setup. 

Are the apartments furnished?

​No, our apartments are unfurnished, waiting for your personal touch and style choices.

What kind of kitchen appliances are in the apartment?

​Our prep-friendly kitchens feature all the stainless steel appliances you'll need for meal prep and clean up including a dishwasher, refrigerator, range, and microwave. Bonus — granite countertops and roomy kitchen islands*. *In select homes.

Are washers and dryers available? Are they in the apartment?

​Apartments are equipped with a washer and dryer — no more lugging laundry around! 

Is there a tub or a shower?

​​Apartments feature a convenient, space-saving tub/shower combination 

Do the apartments have air conditioning?

​​Yes! We want you to be comfortable year-round.